Frequently Asked Questions


Q: How quickly can I get my website up and running?
Answer:

The process can be quick or can take a while - it mostly depends on you. If you have deadlines to meet, U7 will work with you to put together a schedule and a plan to meet your deadlines. If you are starting up and want to take your time through the process as you're still refining your business model or image, we'll go at your pace.

Typically, a new website project from concept to implementation to launch takes between 2 to 3 months.


Q: Do I need to have technical skills to maintain the content on my U7 website?
Answer:

No. If you can use a word processor, then you can update content on your website. It's that easy. There are certainly some things you need to learn, but they are by no means technical in nature. We provide basic training to all new website projects we take on to ensure that you have the confidence and knowledge you need to update your website.


Q: How do I get help once my website is live?
Answer:

Simply contact our support by e-mail and a support ticket will be issued. U7 provides continous support to ensure that you can properly manage your website's content. If you have any trouble publishing new or editing existing content, want to bounce some ideas around, or can't remember how to do something with your website, we are here to help.

As part of our continuous support model, you won't have to worry about being invoiced for every support request as it is included. You can contact us anytime you need and as often as you need.

Our goal is to empower you and enable your business on the web. We will work with you to make sure you can make the changes you need and that you learn at the same time.


Q: What technology does U7 use?
Answer:

U7 website's are built on Drupal, a free open source web content management framework regularly voted #1 Best CMS. Here are the main reasons why U7 uses Drupal:

  1. The quality and culture of the Drupal open source developer community is simply amazing and empowering; it provides U7 with a reliable technical support system.
  2. The flexibility, robustness, and maturity of the Drupal content management system (CMS) allows U7 to build almost any Web 2.0 feature necessary to meet client requirements.
  3. Drupal Views and Content Constructions Kit provide an information management (IM) capability unmatched by any other CMS and allow U7 to build organized and dynamic websites and to empower clients with control over their content.
  4. Using a popular and known Web CMS protects the client's investment in their website as they can evolve the site, transfer it to another development firm, and to not ever have to start from scratch.

We can certainly provide WordPress development services and support if that is required. Our continuous support model extends to the WordPress platform as well, but our advanced content management features and capabilities are reserved for our Drupal-based platform.

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