What you don't know about hosting companies...
Most web hosting companies take into consideration two main things when they offer hosting plans: the amount of disk space and bandwidth you need.
- Disk space depends on the content of the website
- Bandwidth depends on the expected amount of traffic
Factors that can affect the bandwidth and disk space are the average page size, the number of pages on your website, and the number of daily page loads.
OK, now why do I need a maintenance plan?
Because a maintenance plan handles IMPORTANT web 'maintenance' practices that hosting plans don't.
For example, web servers are notoriously bad for handling emails sent through your website and many businesses who don’t have an email relay setup are likely missing sales leads or customer requests because of it. This is not typically part of a hosting plan.
- Domain name registration and renewals
- Security management practices
- Spam protection
- HTTPS SSL certificate
...and more awesome things like check-ins with REAL PEOPLE!
Yes, we are a local company that doesn't take the human element out of web.
Here's a story for you... One scenario happened to me a while back when a very prominent organization in the security space was featured on the national post, and they were reporting that their website was plastered with Viagra ads. They called me in, and I spent a couple of days to fix it all up. I discovered they weren’t applying their security patches on the web server, and the site had indeed been hacked. It was a really big job to repair, and this security organization sort of had a pie in the face because of this incident.
"They were reporting that their website was plastered with Viagra ads."
The bottom line is over time hackers discover back doors, and these are called vulnerabilities. When WordPress or other platforms discover solutions to these vulnerabilities, they issue security patches. So if you’re running a site, you need to apply these patches; otherwise, if you don’t, hackers come up with strategies to take advantage of these back doors. It’s a common practice in certain industries for companies to pay hackers to post links to their Viagra websites in order to create backlinks and increase their SEO (search engine optimization) so they can sell more product by putting links on regular websites, and it could be your website!
If you made it all the way here... you know what to do.
You're in control.
You can upload content and make changes to your site yourself or have our experts handle those small jobs for you. We keep your website running smoothly and securely and take care of all the updates and daily operation of the entire technology stack. Focus on what you're good at while we handle the tech. The plan includes:
- Client support
- On-demand jobs
- Optional hosting
- Nightly offsite backups
- Plugin and platform updates
- Security essentials
- CMS must-haves
- Never miss an email
- Domain and DNS admin
- Third-party cost handling
- Monthly dashboard
- Annual check-ins
This plan is available for WordPress and Drupal websites.
You're serious about growth.
We'll track your online performance and provide you with a complete monthly performance analysis of your analytics, goals, keywords and page ranking with strategic insights and recommendations. This plan includes:
- Everything in the PRO PLAN
- Analytics of visits, views, bounce rates, and more
- Conversion statistics of website goals
- Page rank on Google for targeted keywords (SERP)
- Analysis, insights, and recommendations
- Monthly report and consultation phone call
It's bigger than you.
Your website has a built-in portal for either an employee intranet, custom staff capabilities, or a membership system. You have a lot more expectations and demands placed upon you. We got your back! Our entire team of experts are behind you, helping you maintain user satisfaction and handle the added technical complexity.
- Technical support *
- Additional capacity
+5GB disk space
* You provide 1st-level support, we are your 2nd-level support.
We require first and last month's payment up front. Cancel anytime. Upon cancellation we will hand over control of all yours assets such as domain name, third-party accounts, website, database, or files. Upgrade or downgrade your plan anytime with 30 days notice.
[ Terms of service ]
Optional hostingOur hosting services are provided by a reputable and reliable third-party in the US where we have a dedicated server and segregated cPanel for each client. Local hosting in Canada is an available option. Our PRO plan includes 5GB of disk space and 50GB of bandwidth. Additional disk space used or required will be invoiced at $5 per additional 1 GB, and additional bandwidth at $5 per additional 10 GB.
Never miss an e-mailWeb servers are notoriously bad for handling e-mails sent through your website and many businesses who don't have an e-mail relay set up are likely missing sales leads or customer requests because of it. Our e-mail relay service makes sure you never miss a sales lead.
Nightly offsite backupsEach night, we automatically backup your website files and database to a remote offsite server. This means we can revert back to a previous version in case an un-repairable situation occurs for any reason for up to 15 days.
Plugin and platform updatesAdd-ons for your content management system, often called plugins or modules, have frequent updates that need to be applied. We take care of all of that for you to make sure your website is always up-to-date with current technology and offers the newest and most stable functionality.
On-demand jobsDon't have the time or desire to make content updates to your website yourself? Want a small or big adjustment to your website's design or functionality? Our experts can do it for you. All requests will be quoted and priced at affordable and flexible rates based on the expertise required for the job.
Security essentialsWe will take responsibility for your website's security by updating all security patches as they are released, securing your forms with spam protection, and applying our tried and tested security best practices. Our PRO plan includes the setup of an HTTPS SSL certificate.
Client supportWhen you may have technical or content related questions about your website, our experts are here to help. Support requests are easily made by email or through our client portal and each request triggers a support activity for our team to action.
[ Full details ]