PlainspeakAI Privacy Policy

Last Updated: 2025-07-09

Introduction

This Privacy Policy describes how we collect, use, and protect your information when you use the Plainspeak AI service. This policy applies to the backend server that processes requests from the Chrome extension.

Information We Collect

Automatically Collected Information

When you connect to our service, we automatically collect the following information:

• MAC Address: A unique hardware identifier from your device used to create and maintain your user profile
• IP Address: Your internet protocol address, which may change over time
• User Agent: Information about your browser and operating system
• Connection Timestamps: When you connect and disconnect from our service

Information You Provide

When you use our AI features, we collect:

• User Prompts: The text you send to our AI service
• Request Metadata: Unique request identifiers and response information

How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide AI functionality and maintain your user session
• Security: To prevent abuse and ensure service stability
• Analytics: To understand usage patterns and improve our service
• Troubleshooting: To diagnose and resolve technical issues
• Audit Trail: To maintain records of service usage for compliance and security purposes

Data Storage and Retention

User Profiles

• Your MAC address and associated profile information are stored indefinitely
• IP addresses are updated with each connection
• Last seen timestamps are updated with each connection

Audit Logs

• All service interactions are logged with timestamps
• Logs include your prompts, system prompts, and request metadata
• Audit logs are retained for security and compliance purposes

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• Service Providers: We use OpenAI's API to process your AI requests. Your prompts are sent to OpenAI in accordance with their privacy policy
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Service Maintenance: Authorized personnel may access data for system maintenance and troubleshooting

Data Security

We implement appropriate security measures to protect your information:

• Secure socket connections (WebSocket over HTTPS)
• Access controls
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis

Your Rights and Choices

Access and Correction

You may request access to the personal information we hold about you and request corrections if needed.

Data Deletion

You may request deletion of your data, though some information may be retained for legal or security purposes.

Opt-Out

You can stop using our service at any time, which will prevent further data collection.

Third-Party Services

OpenAI API

Our service uses OpenAI's API to process your AI requests. When you use our AI features:

• Your prompts are sent to OpenAI for processing
• OpenAI's privacy policy applies to their handling of your data

We recommend reviewing OpenAI's privacy policy at https://openai.com/privacy

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States and Canada where our servers are located and where OpenAI's services are hosted.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

U7 Solutions
https://www.u7solutions.com/about/contact/

Legal Basis for Processing (EU Users)

If you are located in the European Union, our legal basis for processing your personal information includes:

• Legitimate Interest: To provide and improve our services
• Contract Performance: To fulfill our service obligations
• Legal Obligation: To comply with applicable laws and regulations

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how we use it
• Request deletion of your personal information
• Opt-out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

Data Processing Details

Categories of Personal Information Collected

• Identifiers (MAC address, IP address)
• Internet activity (connection logs, usage patterns)
• User-generated content (prompts, system prompts)

Business Purposes for Collection

• Providing AI services
• Security and fraud prevention
• Service improvement and analytics
• Legal compliance

Retention Periods

• User profiles: Indefinite (until deletion request)
• Audit logs: Indefinite (for security and compliance)
• Connection data: Updated with each session
  
  

This Privacy Policy is effective as of the date listed above and applies to all users of the Plainspeak AI Chrome Extension service.